Privacy Policy

Geneva Lakes Gutters LLC (“we,” “us”) operates this website and provides seamless gutter and gutter guard services in southeastern Wisconsin and northern Illinois. This policy explains what information we collect and how we use it.

Information We Collect

When you message us through our website chat widget, submit our online estimate form, call us, or schedule service, we may collect your name, address, phone number, email address, and details about your project or service request. Our website may also collect basic, non-identifying usage information to help us understand how the site is used.

How We Use Your Information

We use your information to respond to inquiries, provide estimates and proposals, schedule and perform work, send invoices, communicate about your service, and request feedback after completed jobs. If you separately opt in, we may also send occasional promotional messages such as seasonal service reminders.

Text Messaging (SMS)

If you opt in through the chat widget on our website or give us your consent verbally when scheduling service, we may send you text messages related to your inquiry and service, such as appointment scheduling and confirmations, estimate follow-ups, job updates, and review requests. Promotional text messages are sent only if you separately opt in. Submitting our online estimate form is not a text-message opt-in; we use those details to respond by phone or email.

SMS consent and phone numbers collected for text messaging purposes will not be shared with or sold to third parties or affiliates for marketing purposes.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for assistance. Opting out of texts does not affect your service.

Cookies and Tracking

This website uses cookies and similar tracking technologies, including a third-party tracking script provided by GoHighLevel (link.msgsndr.com/js/external-tracking.js), to understand site usage and attribute inquiries to their referring source. The tracking script may collect non-identifying information such as page views, referral source, device type, browser, IP address, and approximate location.

We do not use this information to build advertising profiles or share it with third-party advertisers. You can disable cookies through your browser settings or use a browser extension to block third-party tracking. Disabling them will not prevent you from using the site or contacting us.

By continuing to use this website, you consent to the placement of these cookies and tracking technologies. You can withdraw consent at any time by clearing your cookies and adjusting your browser settings.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate our business (for example, the platform that powers our scheduling, invoicing, and messaging), and only as needed to serve you, or where required by law. These service providers may use your information only to provide services to us, and may not use your phone number or SMS consent for their own marketing.

Data Retention and Security

We keep customer records as long as needed for business, warranty, and legal purposes, and we take reasonable measures to protect them.

Your Choices

You may contact us at any time to ask what information we have about you, request a correction, or ask us to delete it where applicable. To stop text messages, reply STOP. To stop emails, use the unsubscribe link or contact us.

Contact Us

Geneva Lakes Gutters LLC
1310 Dodge Street, Lake Geneva, WI 53147
(234) 413-1548
mail@genevalakesgutters.com